Answered By: Lynne Alvarez Last Updated: Nov 12, 2019 Views: 1
If you are a currently attending student, admin or staff and you're accessing the resource through libraries.adelphi.edu try these three solutions first:
1) Access the resource using your browser's incognito mode:
Chrome: Press Ctrl + Shift + n.
Firefox: Click on the menu bars on the top right and select new private window.
Safari: Press ⌘ + Shift + n.
2) Try a different browser:
Type “Download Firefox” or “Download Chrome” into Google or your preferred search engine and click on “Go to download”.
3) Clear the browser's cache:
Instructions for Chrome - https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
Instructions for Firefox - https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Instructions for Safari - https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac