Q. Why can't I get into any of the databases?

There are many reasons why you may not be able to get into a database. Some are listed below. Possible solutions are bolded:

• You are entering your username and/or password incorrectly.  Try re-typing your username/password and check that “Caps Lock” is turned off/on.

• You have a pop-up blocker/ad blocker. Try turning it off

• You are using a computer with anti-virus software.  Please add libproxy.adelphi.edu to the anti-virus software’s whitelist.

• Adelphi doesn't subscribe to the resource you are trying to access. Contact the IT Help Desk for assistance.

• You may have unpaid fines. Contact Adelphi University Libraries for assistance.

• Your computer might be on a network that might not allow access (such as governmental offices and law offices). Please try a different computer on another network (eg. home computer).