Q. Why can’t I access a film or video? OneSearch says it should be available.

 

Adelphi Libraries offer access to many streaming media titles through licensing agreements with streaming media vendors. These licenses are often time-limited. Sometimes a video that was licensed during a past semester no longer has a current license. In this case you may see the title in OneSearch along with a note that its license is expired. If the title is required for a current class but is unavailable, click the “Report a Problem” link on the OneSearch page and let us know the title and what course it is assigned for. We will look into the access issue and get back to you! You can also ask for assistance at Ask a Librarian.